Our gift vouchers are available for the amounts of £10, £20 and £50 at blackspell.co.uk. You will receive your printable/shareable gift card by email within 24 hours of purchase. Click a gift voucher to read more.
At Black Spell we offer FAST AND FREE UK shipping on all of our items! You will find your order automatically qualifies for this at the checkout. For just £1.50 you can have your parcel sent to you tracked (with SMS and email updates) using Royal Mail’s Tracked 24/48 hour services.
Your order will be sent to you in one of our compostable mailers, designed to be 100% recyclable. Degradable mailing bags are a better choice for the environment and provide a way for us to minimise our waste. These mailing bags come with a secondary use glue line seal, so once you have retrieved your Black Spell items, we encourage you to re-use them! Your items will be sent out to you wrapped in paper where possible or naked, as to reduce the use of plastic.
For your peace of mind, Black Spell offers a 30 day exchange policy on unwanted/wrong size items. We will happily exchange an item for you if it is the wrong size or is simply unwanted within 30 days of being purchased from blackspell.co.uk, providing it is unworn/it is in the same condition it was delivered to you in.
Our secure SSL card payments are processed by Stripe. We also offer payment using Google Pay and Apple Pay, along with PayPal. You can pay securely online via PayPal; you can pay using your card details if you don’t have a PayPal account. Simply click “Proceed to Paypal” and then choose “Pay with Debit or Credit Card”. Alternatively, sign into PayPal for speedy checkout!
Our entire website is SSL encrypted. You will see this in the form of the padlock symbol next to our web address in your browser. Black Spell are also protected by SiteLock security. SiteLock, the global leader in website security, protects you from hackers, spam, viruses, and scams, removes malware, and provides PCI Compliance.
When you place an order you will receive an email invoice from us (once we have dispatched your parcel) along with your payment receipt from the payment processor. This is your proof of purchase, please retain this email incase you need to return an item.
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